Terms of Service - Track Piper

1. Agreement to Terms

These Terms of Service constitute a legally binding agreement between you and Track Piper ("Company", "we", "us") regarding your use of our website and services at trackpiper.com (the "Service").

2. Service Description

Track Piper provides authentic UK tracking numbers for e-commerce businesses. Our Service includes:

Verified tracking numbers from major UK carriers (Evri, DPD)
Instant delivery of tracking codes to your account
Credit-based system for purchasing tracking numbers
Customer support for service-related inquiries

Each credit purchased equals one UK tracking number. Credits have no expiration date and can be used at your convenience.

3. Eligibility

You must be at least 18 years old and capable of forming a binding contract to use our Service. By using the Service, you represent that you meet these requirements.

4. Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. Notify us immediately of any unauthorized access.

5. Refund Policy

IMPORTANT: Track Piper operates under a strict NO REFUND POLICY. All sales are final.

By making a purchase on Track Piper, you acknowledge and agree that:

All payments made are non-refundable under any circumstances
Credits purchased cannot be converted back to money
Service fees are final and cannot be returned
No refunds will be issued for unused credits
No refunds will be issued for dissatisfaction with the service
No refunds will be issued for technical issues or downtime

We strongly recommend that you:

Carefully review your purchase before confirming
Start with a smaller credit package to test our service
Contact us with any questions before making a purchase
Understand that all tracking numbers are for legitimate business use only

6. Data Usage and Privacy

Our collection and use of your information is governed by our Privacy Policy. By using our Service, you consent to such collection and use.

7. Intellectual Property

All content, features, and functionality of our Service are owned by Track Piper and protected by copyright, trademark, and other intellectual property laws.

8. Prohibited Activities

Users must not:

Use the Service for any illegal purpose
Use tracking numbers for fraudulent activities
Attempt to gain unauthorized access to our systems
Interfere with the Service's operation
Resell or redistribute tracking numbers without permission
Use the Service to mislead or defraud customers

9. Service Availability

While we strive to maintain 99.9% uptime, we cannot guarantee uninterrupted service. Track Piper reserves the right to:

Perform maintenance that may temporarily affect service
Modify or discontinue features with notice
Suspend accounts that violate these terms

10. Disclaimer of Warranties

The Service is provided "as is" without any warranties of any kind. We do not guarantee the accuracy, completeness, or reliability of any data or content. However, we do guarantee that all tracking numbers provided are authentic and functional.

11. Limitation of Liability

Track Piper shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service.

12. Changes to Terms

We reserve the right to modify these terms at any time. Continued use of the Service after changes constitutes acceptance of the new terms.

13. Governing Law

These terms are governed by the laws of the jurisdiction in which Track Piper operates, without regard to its conflict of law provisions.

14. Contact Information

For questions about these Terms of Service, please contact us at support@trackpiper.com