Privacy Policy for TrackPiper

At trackpiper.com, accessible from https://trackpiper.com/, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Track Piper and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at support@trackpiper.com.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Track Piper. This policy is not applicable to any information collected offline or via channels other than this website.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Tracking number provided by TrackPiper isn't used for non-shipping or for the purpose of defrauding customers.

Information We Collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

How We Use Your Information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our website
  • Improve, personalize, and expand our website
  • Understand and analyze how you use our website
  • Develop new products, services, features, and functionality
  • Communicate with you for customer service and updates
  • Send you emails
  • Find and prevent fraud

Log Files & Analytics

Like most websites, we use standard server logs to help us improve our service. These logs include:

  • IP addresses (anonymized)
  • Browser types and versions
  • Pages visited and time spent
  • Access times and dates

This information helps us understand how people use our service and make it better. We don't use this data to identify individual visitors.

Cookies & Similar Technologies

We use cookies to improve your experience on TrackPiper. These small text files help us:

  • Keep you logged in
  • Remember your preferences
  • Understand how you use our service
  • Make our website faster and more secure

You can control cookies through your browser settings, though this might limit some website features.

Third-Party Services

We work with trusted partners to provide our tracking service. These may include:

  • Payment processors
  • Analytics providers
  • Customer support tools

Each partner has their own privacy policy and data handling practices. We carefully select partners who maintain high security standards.

Data Security

We protect your information using industry-standard security measures:

  • Encrypted connections (SSL/TLS)
  • Secure password storage
  • Regular security updates
  • Access controls and monitoring

While we work hard to protect your data, no online service is 100% secure. We recommend using strong, unique passwords.

Updates to This Policy

We may update this privacy policy as our service evolves. We'll notify you of significant changes by:

  • Email notifications
  • Website announcements
  • Account notifications

Continuing to use TrackPiper after changes means you accept the updated policy.

Refund Policy

PLEASE NOTE: TrackPiper has a strict NO REFUND POLICY. All sales are final.

By making a purchase on TrackPiper, you acknowledge and agree that:

  • All payments made are non-refundable
  • Credits purchased cannot be converted back to money
  • Service fees are final and cannot be returned
  • Subscription payments are non-reversible

Make sure to carefully review your purchase before confirming it. If you have any questions about our no-refund policy, please contact support@trackpiper.com before making a purchase.

Your Data Control

We believe in giving you full control over your data. You can:

  • Access your personal information
  • Update or correct your details
  • Delete your account and data
  • Export your information

To manage your data or ask questions, email us at support@trackpiper.com. We typically respond within 24 hours.

Your Privacy Rights

CCPA Privacy Rights

Under the CCPA, California consumers have the right to:

  • Request disclosure of personal data collected
  • Request deletion of personal data
  • Opt-out of personal data sales

GDPR Data Protection Rights

Under GDPR, you have the following rights:

  • Right to access your personal data
  • Right to rectification of inaccurate data
  • Right to erasure ("right to be forgotten")
  • Right to restrict processing
  • Right to object to processing
  • Right to data portability

To exercise any of these rights, please contact us at support@trackpiper.com. We'll respond within one week.

Contact Us

For any privacy-related questions or to exercise your rights, please contact us at support@trackpiper.com

Children's Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

trackpiper.com does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.